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Maintain your certification

Maintenance submission

Access online maintenance application and instructions

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Please review the below bulleted reminders before accessing the online maintenance application. 

ALL MAINTENANCE APPLICATIONS MUST BE SUBMITTED ONLINE.  NCC no longer accepts mail-in applications.

NCC policies and reminders

CORE CERTIFICATIONS

  • Continuing Competency Assessment—You must take your assessment in order to submit your application
  • If filing on your maintenance due date—you must submit your application by midnight central standard time.
  • If you fail submit on time, you will be subject to reinstatement that allows you to come back into the system without testing for up to one year from your original maintenance due date
  • If you do not have enough CE you can extend.  This request must be made by your maintenance due date. You will get another additional 90 days to extend your filing date.  This does not extend your maintenance period.
  • All Continuing Education must be in accordance with your education plan and you must both total hours and the specific hours in each core competency area and earned after you have taken the assessment
  • You can use the same CE for multiple certifications if applicable but you cannot use the same CE twice to maintain a single certification in the same maintenance cycle  
  • All CE must be accredited by an agency recognized by NCC
  • All CE activities must be coded to a content category within your specialty. Failure to do so will result in your application being deemed incomplete
  • If your application is incomplete for any reason, you will be notified and you will be subject to $10 reprocessing fee.
  • For NCC CE module users, your modules are automatically entered into your maintenance application and properly coded once you successfully complete the module
  • There are no refunds for any maintenance, reinstatement or extension fees.
  • Online submission doesn't automatically update your maintenance. Your application must be reviewed. Applications can take up to four weeks to complete the review process depending on volume of applications received

LEGACY CORE MAINTENANCE  Certifications that are no longer being offered by NCC          SUBSPECIALTY CERTIFICATES

  • If filing on your maintenance due day—you must submit your application by midnight central standard time.
  • If you fail submit on time, you will be subject to reinstatement that allows you to come back into the system without testing for up to one year from your original maintenance due date
  • If you do not have enough CE you can extend. This request must be made by your maintenance due date. You will get another additional 90 days to extend your filing date. This does not extend your maintenance period
  • All CE activities must be coded to a content category within your specialty. Failure to do so will result in your application being deemed incomplete.
  • If your application is incomplete for any reason, you will be notified and you will be subject to $10 reprocessing fee.  This fee must be paid by mail. 
  • For NCC CE module users, your modules are automatically entered into your maintenance application and properly coded once you successfully complete the module.
  • There are no refunds for any maintenance, reinstatement or extension fees.
  • Online submission doesn't automatically update your maintenance. Your application must be reviewed. Applications can take up to four weeks to complete the review process depending on volume of applications received

COMMON QUESTIONS

The maintenance application states I have no current certification but I know I am currently certified.

The reason you are getting this message is that you are signing to the NCC website to a temporary account you created at some time in the past and not to an account associated with your unique NCC ID number.  This ID number is the only way the website knows you and what certifications you hold.  Email info@nccnet.org to have the temporary and valid account merged so you can sign in to the NCC website.  Also make note of your NCC ID number because you also can sign in with that number and your last name at any time.

Submit button Fails to Move Application to Payment Page

The most common reasons for this is that you are trying to submit more than one year out from your maintenance due date.  The earliest you can submit is one year from your current due date.

You have not completed the required hours.  You must meet total hours required and in the specificed core competency areas.  If you have total hours met but not in the specified areas, your application cannot be submitted until you earn the stipulated CE.  You are trying to enter CE activities earned prior to the taking the assessment. Only CE earned after taking assessment (for core certifications) can apply.

 

Preparing to submit the application

  • Gather the required information; license number and expiration date, CE documentation and payment method (MasterCard, VISA, American Express or e-check)
  • All CE activities must be assigned a specialty code within the application (NCC CE modules are automatically coded)—use the Is my CE Acceptable or Specialty Coding Brochure tool to look these codes up.
  • If using CE activities such as preceptorship, authorship or presenter -- along with the specialty code, you will need the program/activity name, date of program, number or hour and sponsoring or accrediting agency. (see How do I list my CE activities) - This applies only to core and core legacy certification and for  core certifications only if you have baseline hours (hours that can be assigned to any core competency) in your plan.
  • The application will take approximately 15 minutes to complete. But, there is no time limit.
  • Unless you have chosen alternate maintenance, you do not need to submit copies of your Continuing Education documentation. (If you are audited or using alternate maintenance, you will need to produce the certificates.)
  • You can go in and out of your online maintenance application as often as you like, as long as you don't submit your application.
  • You can enter CE as you earn it if you would like to track of activities as they occur

During the application

  • You must sign in to the NCC website with your email and password to access your application.  Once you sign in, most of your information will be pre-entered eliminating your having to enter the information including certifications and subspecialty certifications you hold.
  • Alert messages will let you know if you fail to enter required information or if you entered expired information, i.e., license, etc, or activities that fall outside your current period of certification.
  • All CE activities must be coded to your specialty, select a code by clicking on the button next to each entered activity—do not put specialty codes in the title or accreditation information.  There is a more information link on the application if you need further information about coding.  
  • For NCC CE Module users —online modules will appear automatically on the application and  are specialty coded by NCC (except for those using alternate maintenance)
  • You will be able to review all entered information including your listed CE prior to submitting the application.

After application submission

  • You will receive an email confirmation of your application as well as a receipt.
  • You will be able to recreate your application and receipt at any time in the "your account" section.
  • Once your application has been approved, you will be notified by mail and you will be able to download your maintenance card directly from the website in the "your certifications" under your account section.
  • To track when you application is approved, go to your account and see if your certificate is updated.  It will appear here first.
  • Once your application is approved, you can send complimentary press releases about your achievement of maintenance to anyone you desire.  The press release is not an indication that your application is approved.
  • Once you have received notice your application is approved and your new maintenance due date is updated in your NCC website account, you can take the assessment (core certifications only) for the next cycle.  It is recommended you taken it as soon as possible.

Maintenance Pre-approval

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If you are unsure that your continuing education activities will meet one of your NCC maintenance codes, you can ask NCC to pre-approve your CE activities.You can submit your educational activities and NCC will review them , indicate if they are applicable to maintenance and will assign the appropriate specialty code to each activity you submit.   Any approved CE activity will  be automatically posted to your online maintenance application on the NCC website with the appropriate specialty code so you won't have to re-enter them at the time you maintain. Only those codes needed to meet your educational plan will apply to the maintenance application.   THIS IS OPTIONAL AND NOT REQUIRED.

DO NOT LIST NCC CE MODULES:  These are already in your online maintenance application appropriately specialty coded. 

General CE is not applicable, such as fire safety, use of restraints or any topic that would be expected of any nurse regardless of specialty.

How it works:

  1. You complete the online form which will ask you for the name of the program, the date of the CE program, number of hours awarded and who accredited the program/activity (Please see information below on submiting since NCC cannot code a conference title, the information you provide must be specific to the lecture content)
  2. The form will be reviewed by NCC
  3. You will receive an email advising you of the specialty code for each CE activity submitted.
  4. Approved activities will be added to your online maintenance application automatically.

How to List CE Activities On the Preapproval Form

  • If the program contains a number of sessions (for example AWHONN or NANN national meeting) list the title of each session attended separately.  This allows us to provide you with multiple codes. If you would rather assign a single code representing the majority of content reflected by the conference you may provide an overview of the topics with the title.
  1. If the program title is non-specific, (i. e. Fundamentals of Nursing; National meeting), include topics covered in the title section e.g. Fundamentals of Nursing relating to Pregnancy Complications spefic to labor and delivery.
  2. If you have questions about your maintenance preapproval report, contact info@nccnet.org.
  3. Preapproval of CE is  OPTIONAL and not required and should be used only if you decide you do not wish to assign the code yourself.
  4. If you do not provide enough information about the content it will not be coded and you will have to resubmit more details in another pre-approval or code it and enter it using the coding books on the mainteannce page.

 The nonrefundable preapproval maintenance fee is $25.

Maintenance pre-approval form

 

 Complete your biographical data survey

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Please take a moment to complete our Biographical Data Survey. This information is for internal NCC purposes only and helps us to better understand our certificants and how to serve them.


Access official documentation for your credential

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A maintenance card is available for download your account free of charge. An official printed maintenance card is available for a fee of $35 which includes FedEx delivery. This can only be delivered to a street address—no PO Boxes or military addresses.