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On-line Maintenance Application & Information

Maintenance On-Line

The link to the online maintenance application is at the bottom of this page. However, please read the information below as it will facilitate your application submission and all policies and procedures noted will apply.

Specialty Hour Requirements

Beginning January 1, 2009, all continuiing education (CE) for core certifications must be in the certification specialty area.  Applications will be returned to those who fail to demonstrate the necessary CE. No additional time will be afforded to remedy the lack of appropriate credit.  This requirement has always been in place for certificates of added qualification.  See specialty hour determination link on the left for further information as needed.

Specialty Coding of CE Activities

  • ALL CE ACTIVITIES MUST BE CODED TO A SPECIALTY CODE.  
  •  A LIST OF THE CODES ARE PROVIDED IN THE SECTION WHERE YOU ENTER YOUR CE ACTIVITY TO THE RIGHT. 
  • YOU MUST CLICK ON THE ASSOCIATED CODE BUTTON FOR EACH ACTIVITY.

FAILURE TO DO THIS WILL RESULT IN YOUR APPLICATION BE DEEMED INCOMPLETE AND YOU WILL BE SUBJECT TO THE $10 INCOMPLETE FEE.

PLEASE NOTE NCC SELF ASSESSMENT MODULE USERS MAINTAINING ONLINE:

Modules purchased through the old NCC website will need to be added to your maintenance application (this applies to both online and hard copy modules).  The only modules that will automatically appear on the online maintenance form are online modules purchased through this website.

FOR SELF ASSESSMENT MODULE USERS, YOU MUST CODE THE MODULES TO SPECIALTY CODE 26 IN ORDER TO EARN FEE DISCOUNTS. For those using an NCC pretest, you must use SPECIALTY CODE 21 to qualify for the discunt.   IF YOU FAIL TO DO SO, A REFUND FOR THE DIFFERENTIAL FEE AMOUNT WILL NOT BE MADE. 

DO NOT LIST CODES AS PART OF THE TITLE OR ACCREDITATION INFORMATION.  YOU MUST SELECT A CODE BY CLICKING ON THE RADIO BUTTON FOR THE CODE YOU WANT FOR EACH CE ACTIVITIY ENTERED.

Online submission of your maintenance application is easy and convenient. Before you begin, may we suggest:

  1. Have all your information at hand. This includes your license number and expiration date, continuing education documents and credit card.  Mastercard, Visa and American Express are accepted.
  2. Block out enough time to complete the process in one session. It will take approximately 15 minutes to complete the application.  There is no time limit.
  3. Once you enter CE activities that total 45 hours (15 for certificates of added qualification), you will be automatically taken to the payment section of the application.  It is not necessary to enter CE hours beyond what is required.
  4. All CE activities must be assigned to an specialty code provided to the right of data entry maintnance application screen. Click on the associated code for each activity.
  5. PLEASE NOTE SELF ASSESSMENT MODULE USERS
    • Online modules will appear automatically on the application and you will NOT need to enter them on the application.
    • Hard copy modules will STILL need to be entered. Make sure you code them with the self assessment code number to insure fee discounts apply.
    • It is recommended that you enter any NCC self assessment (hard copy) first.
    • As soon as your list reaches the required 45 hours, you will be automatically taken to the fee submission page.
    • Code all NCC Self Assessment modules to code 26 to earn fee discounts.
Benefits of submitting your application on-line include NOT having to submit copies of your NCC self assessment certificates or your extension letter.

NEW FEATURES
  • Once you log in to the site, most of your information will be pre-entered eliminating your having to enter the information including certifications and certificates of added qualification you hold.
  • Alert messages will let you know if you fail to enter required information or if you entered expired information, i.e., license, etc, or activities that fall outside your current period of certification.
  • You will be able to review all entered information including your listed CE prior to submitting the application.
  • You will receive an email confirmation of your application as well as a receipt.
  • You will be able to re-create your application and receipt at any time in the "your account" section.

Maintenance Cards

  • Once your application has been approved, you will be notified by mail and you will be able to download your maintenance card directly from the website in the "your certifications" under your account section.
  • If a hard copy maintenance card is desired, you can order one at the time you submit your application. Cost is $35 and it will be delivered to you via ground federal express (delivery can take 3-7 days depending on location - street addresses only).

Important Reminders

  • Please click on the submit button only once. Hitting it multiple times may lead to multiple charges to your credit card. If you have a problem with submission, email Barb Grossklags.
  • Online submission doesn't automatically update your maintenance. Your application must be reviewed. Applications are reviewed on a first come first serve basis. Applications can take up to four weeks to complete the review process depending on volume. The closer to the deadline of submission, the longer the processing time.
  • If your application is incomplete for any reason, it will be returned to you and you will be subject to $10 reprocessing fee.

  • There are no refunds for any maintenance, reinstatement or extension fees.

Go to the Maintenance Application

Certification maintenance