What happens if I can't maintain on time?
Extensions
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If you cannot maintain by your maintenance due date, either by continuing education or re-examination, you can request a one time only, three-month extension. This extends the time needed to file, it does NOT change your current maintenance or next maintenance due date. Your certification is considered lapsed during the extension period. Any requests for verification of credentialed status during this extension period will be reported as lapsed. You can use continuing education earned in the extension period to maintain the extended credential—but cannot use the same CE for you next maintenance cycle.
The extension request must be filed online ONLY by midnight Central Standard Time on your maintenance due date. All requests for extensions require a $30 service fee, There are no refunds for extension requests. Extension requests received after the deadline will not be honored. Those individuals will need to reinstate in order to maintenance their credential.
The extension fee can be made by either credit card or check.
Request an extension online
Reinstatement of Lapsed NCC Credential
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For those who fail to maintain their credential by their maintenance due date, a reinstatement program is available. The reinstatement program allows NCC credentialed professionals to come back into the system without reexamination.
In order to reinstate:
- you must complete all maintenance requirements
- submit your request online ONLY no later than 12 months of your original maintenance due date
- pay the reinstatement fee ($215 for core certifications, $145 for certificates of added qualification)
- Payment can be by credit card or check
Please note:
- Your credential is lapsed until you reinstate—your credential is NOT extended
- Verification of your certification or certificate of added qualification will be reported as lapsed until you reinstate.
- Reinstatement applications must be filed online—no mail in applications will be accepted.
- There are no refunds for any reinstatement fees.
- You have 12 months from your original maintenance due date to file your reinstatement application
- If you fail to file within the 12 month lapsed time period, you can ONLY regain your credentialed status by reexamination (if available) and you must meet the current eligibility criteria.
- You can use CE earned during the reinstatement period for this maintenance cycle—but cannot use the same CE for you next maintenance cycle.
- Reinstatement does not extend your next maintenance cycle—if successfully reinstated, the next maintenance date remains unchanged from the original maintenance due date.
Begin online reinstatement of credential application