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Candidate guides
All rules and policies concerning taking a NCC examination are summarized in the Candidate Guides. Listed below are download links to each guide.
It is important that you familiarize yourself with these rules and policies as they will apply to all applicants/candidates. Select the guide for your certification exam specialty.
- Inpatient Obstetric Nursing Guide
- Inpatient Antepartum Nursing Guide
- Low-Risk Neonatal Nursing Guide
- Maternal Newborn Nursing Guide
- Neonatal Intensive Care Nursing Guide
- Neonatal Nurse Practitioner Guide
- Neonatal Neuro-Intensive Care Guide
- Women's Health Care Nurse Practitioner Guide
- Electronic Fetal Monitoring Guide
- Neonatal Pediatric Transport Guide
- Care of the Extremely Low Birth Weight Neonate
- Obstetric and Neonatal Quality Safety
- Reproductive Health and Infertility
- Obstetric Emergencies
Eligibility status on existing applications
You can track the status of your certification application on the website after you sign in. Once you sign into your account, go to your email history. Please check your account within 5-7 days after you have registered to ensure your application was complete and nothing was needed. If it is more than 2 weeks from the time you have submitted your application and you have not received your eligibility letter by email and you do not see one in your account, contact us with specific details on when and how you submitted your application at CONTACT US and choose "My application that I already submitted". NCC will not provide eligibility status via phone. You should receive your eligibility within 2 weeks via email once you submitted your application. All communication is done directly by email and a copy of these emails can be found in your account.
Computer testing (Computer Test Center or by Live Remote Proctoring for Ten of the Exams)
It can take up to two weeks to process an application. Once you have been determined eligible, you will be notified of your eligibility status by email and assigned a 90-day eligibility window to take the examination. A copy of your eligibility letter will also be available in your account.
Along with your eligibility letter, you will be reminded to download (print) a Candidate Guide, which provides an overview of all test policies & procedures, test outlines, competency statements, and sample questions to familiarize you with the test format. Candidate Guides can be downloaded from the NCC website at any time.
Your eligibility letter will outline how to set up a test appointment with our testing vendor PSI ( It will provide directions to schedule directly from your NCC account after signing in or by phone to PSI). NCC does not make appointments. You need to schedule your test using the "schedule or launch exam" link in your account or by calling the number on your eligibility letter. You will need the NCC exam control ID number on your eligibility letter to set up any testing appointment by phone.
Lost or didn't receive an eligibility letter to test
Missing eligibility letter for computer candidates
If you lost or do not see your eligibility letter, or it has been over 2 weeks since you submitted your application and you have not received an eligibility letter, please contact us, or leave a message with the call center at 312-951-0207. Utilizing "Contact US' is the best way to get assistance and provides a record in your account that you reached out. Remember to provide your full name, address, email address, phone number, exam registered for, and the approximate date the application was submitted. You should receive a reply within 48 hours (business days).
INCOMPLETE APPLICATIONS: Pay the reprocessing fee
Any application that is incomplete (those applications submitted with missing information, containing incomplete or incorrect information, does not have the required license with the expiration date, name in the account/registration does not match the name on the license (for NNP/WHNP this also includes the transcripts and diploma), or does not include full fee payment) is subject to a non-refundable $30 reprocessing fee upon the submission of proper documentation. Please check your email or the email in your account between 5 and 7 days if you have not heard from NCC to ensure your application is not incomplete. An email will be sent requesting the correct information. If the requested documentation is not provided in 14 days with the application fee, the application will be marked ineligible. Paid test fees will be reimbursed when applicable, minus the $50.00 application fee.
Additional information requests must be submitted online along with the reprocessing fee of $30.
Need a receipt?
If you need a receipt for any purchase made through the NCC website view order history in your account. All of your purchases are kept together in an easy-to-access format for you to view or print at any time. Simply click on a line item to view details and print a receipt.
Substitutions
Candidate substitutions cannot be made for ineligible, withdrawn or extension/deferral candidates.
Other questions about applications already submitted
If you have other questions regarding your submitted application, please use contact us. Remember to provide your full name, address, email address, phone number, exam registered for and approximate date submitted. You should receive a reply no later than 48 hours (business days).