Is my CE acceptable? - Specialty Codes

Specialties » Telephone Nursing Practice (TNP)

Telephone Nursing Practice » Telephone Nursing (Code 14)

Description

Keywords

Acuity/Disposition of calls

Application of Telephone Nursing Protocols

Assessment of caller's comfort with treatment plan

Barriers to communicating with callers

Call documentation

Caller understanding/comprehension

Chief complaint identification

Communication Skills

Components of Telephone Nursing

Establishing Contact and Rapport on the phone

Evaluation of patient data

Forming a Diagnosis

General Health Advice

Handling High Risk Patient Populations

Identifying Emergencies

Intervention planning

Interview Skills

Nurse Follow ups and Call backs

Obtaining Baseline Data

Obtaining Data Relevant Current Complaint

Patient Access to Care

Patient History taking

Patient Role in Plan of Care

Prioritization of calls

Resource Identification & Referral

Situation Analysis

Special Callers/Situations

Symptom Analysis