Is my CE acceptable? - Specialty Codes

Specialties » Telephone Nursing Practice (TNP)

Telephone Nursing Practice » Telephone Nursing (Code 14)



Acuity/Disposition of calls
Application of Telephone Nursing Protocols
Assessment of caller's comfort with treatment plan
Barriers to communicating with callers
Call documentation
Caller understanding/comprehension
Chief complaint identification
Communication Skills
Components of Telephone Nursing
Establishing Contact and Rapport on the phone
Evaluation of patient data
Forming a Diagnosis
General Health Advice
Handling High Risk Patient Populations
Identifying Emergencies
Intervention planning
Interview Skills
Nurse Follow ups and Call backs
Obtaining Baseline Data
Obtaining Data Relevant Current Complaint
Patient Access to Care
Patient History taking
Patient Role in Plan of Care
Prioritization of calls
Resource Identification & Referral
Situation Analysis
Special Callers/Situations
Symptom Analysis